Customer Service training courses and schools
Customer Service Skills and Management programs, certificates, diplomas and degrees

Total 237 training course(s)/program(s) at schools in Canada.



Academy of Learning College - British Columbia

Training Centres/Campuses: Abbotsford, Kamloops, Kelowna, Langley, Nanaimo, Richmond, Surrey, Vancouver, Victoria, British Columbia, Canada
Phone No.: 1-855-978-3988

Customer Service

Course Format: Public Course / Instructor-Led / Open Enrollment  V

Customer Service training at Academy of Learning College offers programs that are specifically designed to equip students with the knowledge and skills necessary to pursue a career right after graduation.

Students enrolled in any one of the Customer Service programs will learn to develop advanced skills in communications, computers, office procedures, and various service protocols. With a growing demand for customer service representatives in various corporate settings, students from any one of our programs will have many career opportunities after graduation.

Industries offering Customer Service careers include:
•Retail or wholesale sectors
•Technical and business services
•Property Development
•Insurance
•Real Estate
•Marketing


Academy of Learning College - Saskatchewan

Training Centres/Campuses: North Battleford, Prince Albert, Saskatoon, Saskatchewan, Canada
Phone No.: 1-855-978-3988

Customer Service Representative (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment  V


The Customer Service Representative Diploma program offers individuals the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services, and to provide skills to facilitate upward movement in their chosen profession. This program provides graduates with the necessary skills to answer enquiries and provide information regarding an establishment&,#146,s goods, services, and policies, and to provide excellent customer service when receiving orders or payments and processing requests for services.

Customer Service

Course Format: Public Course / Instructor-Led / Open Enrollment  V

Customer Service training at Academy of Learning College offers programs that are specifically designed to equip students with the knowledge and skills necessary to pursue a career right after graduation.

Students enrolled in any one of the Customer Service programs will learn to develop advanced skills in communications, computers, office procedures, and various service protocols. With a growing demand for customer service representatives in various corporate settings, students from any one of our programs will have many career opportunities after graduation.

Industries offering Customer Service careers include:
•Retail or wholesale sectors
•Technical and business services
•Property Development
•Insurance
•Real Estate
•Marketing


Academy of Learning College - Prince Edward Island

Training Centres/Campuses: Charlottetown, Summerside, Prince Edward Island, Canada
Phone No.: 1-855-978-3988

Customer Service Essentials

Course Format: Public Course / Instructor-Led / Open Enrollment  V


The Customer Service Essentials course provides students with key concepts of effective customer service strategies and processes and helps them to develop core competencies for providing quality customer service. Students learn the definition of customer service, who their customers are, how to be customer service oriented, and how to manage time and stress. Students also learn how to communicate effectively with customers and manage customer relationships. The course explores common customer service pitfalls and identifies the importance associated with avoiding these. It also emphasizes the importance of gathering and responding to customer feedback, and maintaining a professional image. Students are given ample opportunity to practise, apply and develop their customer service skills through the completion of hands-on tasks. The tasks focus on identifying good and bad customer service techniques, by analyzing and responding to various customer service scenarios.

Customer Service & Information Clerk (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment  V

The objective of this program is to provide the student with opportunities to acquire and apply the knowledge of customer service and information skills to meet the demands of today’s business.

Business Math Skills and Applications
Business Verbal Communication
Call Centre Equipment And Technology
Call Centre Telephone Sales
Introduction To Keyboarding
Job Search &, On the Job Training
Keyboard Skill Building Level 1
Microsoft Access Level 1
Microsoft Excel Level 1
Microsoft Excel Level 2
Microsoft Outlook Level 1
Microsoft Word Level 1
Microsoft Word Level 2
Team Dynamics and Personal Development
Windows 7 Level 1


Academy of Learning College - New Brunswick

Training Centres/Campuses: Bathurst, Miramichi, New Brunswick, Canada
Phone No.: 1-855-978-3988

Customer Service & Information Clerk (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment  V

The objective of this program is to provide the student with opportunities to acquire and apply the knowledge of customer service and information skills to meet the demands of today’s business. Students are required to take some elective courses from prescribed study areas.
Admission Requirements
Grade 12 or equivalent or Mature Student Status. Program is open to any applicant who possesses a good command of the English language and is able to follow instructions.

Customer Service

Course Format: Public Course / Instructor-Led / Open Enrollment  V

Customer Service training at Academy of Learning College offers programs that are specifically designed to equip students with the knowledge and skills necessary to pursue a career right after graduation.

Students enrolled in any one of the Customer Service programs will learn to develop advanced skills in communications, computers, office procedures, and various service protocols. With a growing demand for customer service representatives in various corporate settings, students from any one of our programs will have many career opportunities after graduation.


Academy of Learning College - Manitoba

Training Centres/Campuses: Dauphin, Selkirk, Steinbach, Winnipeg, Manitoba, Canada
Phone No.: 1-855-978-3988

Customer Service

Course Format: Public Course / Instructor-Led / Open Enrollment  V

Customer Service training at Academy of Learning College offers programs that are specifically designed to equip students with the knowledge and skills necessary to pursue a career right after graduation.

Students enrolled in any one of the Customer Service programs will learn to develop advanced skills in communications, computers, office procedures, and various service protocols. With a growing demand for customer service representatives in various corporate settings, students from any one of our programs will have many career opportunities after graduation.

Industries offering Customer Service careers include:
•Retail or wholesale sectors
•Technical and business services
•Property Development
•Insurance
•Real Estate
•Marketing

Our Customer Service training programs are also ideal for professionals who wish to enhance their existing skills in order to grow within their chosen profession.


Academy of Learning College - Alberta

Training Centres/Campuses: Airdrie, Brooks, Calgary, Edmonton, Red Deer, Alberta, Canada
Phone No.: 1-855-978-3988

Customer Service

Course Format: Public Course / Instructor-Led / Open Enrollment  V

Customer Service training at Academy of Learning College offers programs that are specifically designed to equip students with the knowledge and skills necessary to pursue a career right after graduation.

Students enrolled in any one of the Customer Service programs will learn to develop advanced skills in communications, computers, office procedures, and various service protocols. With a growing demand for customer service representatives in various corporate settings, students from any one of our programs will have many career opportunities after graduation.

Industries offering Customer Service careers include:
•Retail or wholesale sectors
•Technical and business services
•Property Development
•Insurance
•Real Estate
•Marketing

Our Customer Service training programs are also ideal for professionals who wish to enhance their existing skills in order to grow within their chosen profession.


Academy of Learning College Downtown East Campus

Training Centre/Campus: Toronto, Ontario, Canada
Phone No.: (416) 422-5627

Customer Service & Information Clerk (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment  V

The objective of this program is to provide the student with opportunities to acquire and apply the knowledge of customer service and information skills to meet the demands of today’s business. Students are required to take some elective courses from prescribed study areas.
Admission Requirements
Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them. Part-time students may set their own schedules to a minimum of two training sessions per week. These times may be scheduled during the day, evenings, or on weekends.

Customer Service

Course Format: Public Course / Instructor-Led / Open Enrollment  V

Customer Service training at Academy of Learning College offers programs that are specifically designed to equip students with the knowledge and skills necessary to pursue a career right after graduation.

Students enrolled in any one of the Customer Service programs will learn to develop advanced skills in communications, computers, office procedures, and various service protocols. With a growing demand for customer service representatives in various corporate settings, students from any one of our programs will have many career opportunities after graduation.

Industries offering Customer Service careers include:
•Retail or wholesale sectors
•Technical and business services
•Property Development
•Insurance
•Real Estate
•Marketing


Academy of Learning College Thunder Bay Campus

Training Centre/Campus: Thunder Bay, Ontario, Canada
Phone No.: (807) 624-2380

Customer Service

Course Format: Public Course / Instructor-Led / Open Enrollment  V

Customer Service training at Academy of Learning College offers programs that are specifically designed to equip students with the knowledge and skills necessary to pursue a career right after graduation.

Students enrolled in any one of the Customer Service programs will learn to develop advanced skills in communications, computers, office procedures, and various service protocols. With a growing demand for customer service representatives in various corporate settings, students from any one of our programs will have many career opportunities after graduation.

Industries offering Customer Service careers include:
•Retail or wholesale sectors
•Technical and business services
•Property Development
•Insurance
•Real Estate
•Marketing


Academy of Learning College Owen Sound Campus

Training Centre/Campus: Owen Sound, Ontario, Canada
Phone No.: (519) 371-6188

Customer Service & Information Clerk (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment  V


The objective of this program is to provide the student with opportunities to acquire and apply the knowledge of customer service and information skills to meet the demands of today’s business. Students are required to take some elective courses from prescribed study areas.
Admission Requirements
Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them. Part-time students may set their own schedules to a minimum of two training sessions per week. These times may be scheduled during the day, evenings, or on weekends.


Academy of Learning College Ottawa West Campus

Training Centre/Campus: Ottawa, Ontario, Canada
Phone No.: (613) 224-8973

Customer Service & Information Clerk (Diploma)

Course Format: Public Course / Instructor-Led / Open Enrollment  V


The objective of this program is to provide the student with opportunities to acquire and apply the knowledge of customer service and information skills to meet the demands of today’s business. Students are required to take some elective courses from prescribed study areas.
Admission Requirements
Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.

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